The settlement states that Clearview relies on third-party marketing companies to completeĬriminal background investigations of agents before those agents work on behalf of Clearview. In response to the incident, Clearview permanently removed the two agents from its marketing campaign." The settlement states that, "The two aforementioned sales agents were employed by a third-party vendor used by Clearview to market the Company's electric generation supply services. The PUC initiated an investigation of Clearview after a June 2017 report in local media that a Dauphin County resident reported to the Pennsylvania State Police the theft of his wallet, which contained cash, from his home during a door-to-door marketing presentation conducted by two sales agents alleged to have represented Clearview It is further understood that, by entering into this Settlement Agreement,Ĭlearview has made no concession or admission of fact or law and may dispute all issues of fact and law for all purposes in any other proceeding that may arise as a result of the circumstances described in the Settlement." The settlement provides that, "The Parties agree that the underlying allegations were not the subject of any hearing and that there has been no order, findings of fact or conclusions of law rendered in this proceeding. Third-party surveys show that 96% of Clearview’s customers report a 'very good' or 'excellent' experience with its sales agents." Clearview’s goal in the market is to make it easier for consumers to Live Green by providing 100% renewable energy plans. "Clearview worked with Staff at Pennsylvania’s Bureau of Investigation & Enforcement (I&E) to resolve allegations from 2017 without any admission of wrongdoing. d/b/a Clearview Energy ('Clearview' or 'Company') would pay a civil penalty in the amount of $59,750, and has provided refunds to certain customers, under a settlement with the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') to resolve I&E's allegations that Clearview, among other things, did not conduct criminal background checks of third-party agents in a manner that completely complies with the PUC's regulations, did not notify the PUC of door-to-door marketing during a certain period as required, and switched certain customers without authorizationĬlearview Energy provided the following statement concerning the matter following story is brought free of charge to readers by EC Infosystems, the exclusive EDI provider of Energ圜Ĭlearview Electric, Inc.Investigation Originally Prompted By Media Report Of Third-Party Agents Allegedly Stealing Wallet During Door-to-Door Marketing VisitĬopyright 2010-21 Energ圜 Retail Energy Supplier To Pay $59,000 Under Settlement With PUC Staff
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